The Glycobalance money-back guarantee
Sixty days from the day your order ships, used bottles accepted. What is covered, what is not, and the four steps to claiming it.
The Glycobalance 60-day money-back guarantee
Use Glycobalance for two months. If it has not earned a place in your morning, email the support address on your packing slip with the order number and post the bottles back — used ones count. What you paid for the product returns to the card you paid with. Return postage is yours and shipping is not refunded.
Find the shipping date
The sixty days start on the day the parcel left the warehouse, not the day it arrived. The shipping confirmation email settles it, so keep it.
Email support before you post anything
Write to the address on your packing slip, say you are using the money-back guarantee and quote your order number. The reply carries the return address.
Post the bottles back
Used bottles are accepted, which is the entire point of a sixty-day window. Use a tracked service; the postage is yours.
The refund lands on the same card
The product cost returns to the card you paid with, usually within a week of the return arriving. Shipping you paid is not refunded.
What the Glycobalance guarantee covers
Covered
- The price you paid for the product itself.
- Bottles you have used. Empty ones count.
- Every order size, from two bottles to six.
Not covered
- The $9.99 flat rate on a two-bottle order.
- Return postage on the way back.
- Customs or import charges on an international order.
- Anything claimed after day sixty.
Printed on the Glycobalance carton
Questions about the Glycobalance guarantee
Sixty days from the day your order ships.
No. Used bottles are accepted. The guarantee exists so that you can actually try the product.
No. The product cost is refunded. The $9.99 flat rate on a two-bottle order and your return postage are not.
The seller processes it from their own checkout. Nothing about an order is visible, authorisable or chaseable from here.
Order Glycobalance with nothing at risk
Sixty days is two full bottles, which is long enough to form a real opinion.
Checkout is the seller's and it is secure. Sixty days to claim your money back, and nothing to pay for delivery on three or six bottles.